What are the steps to resolve HP Printer Offline Mac problem?

What are the steps to resolve HP Printer Offline Mac problem?

HP printers are renowned for their flawless performance but still technical glitches occur. Whenever it occurs, it’s time to adopt and implement remedial troubleshooting. At times, Mac users encounter the problem of HP Printer Offline Mac and get annoyed. In these challenging times, it becomes difficult for them to bring their HP printer online. 

This technical error indicates that there is improper connectivity between your HP printer and computer. Therefore, you should set up a connection between them to carry out your printing jobs.

We will now discuss effective troubleshooting to fix the HP Printer Offline Mac Issue. These troubleshooting methods will help in making your HP printer show online status.

Basic Troubleshooting procedures to fix HP Printer Offline Mac Problem

Before discussing major fixes, it’s sensible to perform a few basic troubleshooting procedures.

You are supposed to follow the below-mentioned checks: –

  1. You should properly check whether your HP printer is turned on or not. If it is in sleep mode then you should power it up.
  2. Now, you should restart your HP printer and then check if it can print or not.
  3. You should carefully inspect every cable connection between your HP printer and computer. You should make sure that there are no loose connections.
  4. Next, you should whether there are any paper jams or not. Your HP printer should have sufficient paper.
  5. If you observe a low ink message on your HP printer then you should replace the empty ink cartridge.
  6. You should properly examine whether there are any updates pending or not.
  7. You should tap on the Apple Menu and then choose Software Update to find out about the available updates.
  8. Thereafter, you should choose the documents to be printed and then hit Ctrl + P to print.
  9. Finally, you should choose your printer by tapping change and then selecting your printer from the list. Now, you should tap Print.

Additional Fixes to resolve HP Printer Offline Mac Issues

After carrying out this basic troubleshooting, if the problem persists then you should try other effective methods.

  1. Resetting the HP printer

It is one of the most effective fixes that has helped many users. You should now follow the below-mentioned steps.

  1. Firstly, you should choose the Apple Menu
  2. Now, you should tap System Preferences, from the dropdown menu
  3. Next, you should tap the Print and Scan option
  4. Thereafter, you should hit the Ctrl key and then right-tap on the printer list.
  5. Now, you should choose the Reset Printing System option
  6. Next, you should tap the ‘+’ button and then choose your HP printer.
  7. If your printer fails to show up, then you should tap Add printer or scanner.
  8. Now, from the list, you should choose your printer and then tap Add
  9. Next, you should wait for a few minutes till the printer downloads
  10. Finally, you should install it and then use your HP printer again
  • Connecting your HP printer to the network

You should use the HP Wireless Setup Wizard to connect your HP printer to the network.

You should follow the below-mentioned steps to set up a link between your HP printer and the network.

  1. Firstly, you should go to the Home screen of the printer’s control panel.
  2. Now, you should select the wireless icon
  3. Next, you should touch the setup icon
  4. Thereafter, you should tap Restore Network Defaults.
  5. Now, you should hit Yes
  6. After the default network settings get restored, you should tap the Wireless Settings option.
  7. Next, you should click on Wireless Setup Wizard
  8. Thereafter, you should input the network security password and then hit Done
  9. When the printer connects, you will observe a blue wireless light and it will not blink.
  • Re-adding your HP printer to Mac

You should now follow the below-mentioned steps.

  1. Firstly, you should hit the Apple icon. You should use the System Preferences option and then select ‘Printers & Scanners.
  2. Now, you should tap Print and Scan
  3. Next, you should choose Print and Fax
  4. Thereafter, you should highlight the printer that you want to remove and then re-add
  5. Now, you should hit the ‘-‘  symbol
  6. Next, you should choose the Delete Printer option.
  7. Thereafter, you should re-add the printer by tapping the ‘+’ symbol
  8. Now, you should select your device from the list
  9. Next, you should opt for Print Using and then tap AirPrint
  10. Finally, you should hit Add
  11. You should check whether your HP printer is showing an online status or not.
  • Using HP Smart Diagnose & Fix.

If you are facing an HP Printer Offline Mac due to connection issues then you should use this method. The feature of HP Smart Diagnose & Fix is present on selected Mac systems. It is present in operating system versions 10.13 and later.

  1. Firstly, you should open the HP Smart App on your system. If you do not have then you should download it from HP’s official website.
  2. Now, you should choose Printers followed by Diagnose & Fix.
  3. Next, you should hit the Start button
  4. This utility will take a few minutes to diagnose and fix the problem. You are advised not to engage in any other action on your system.
  5. After a few minutes, you will observe the diagnosis screen.
  6. After carefully checking the results, you should hit Done


We have enlightened you about the causes and effective fixes for HP Printer Offline Mac issues. You should carefully each and every method and try to implement it. If you need any technical assistance then you can contact our technical support team for help. 

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