HP Support Solutions Framework

HP Support Solutions Framework mandatory to use?

HP Support Solutions Framework is a multipurpose utility tool developed by HP, especially for Windows 8 and 10 processors. This tool accurately recognizes HP printers and PCs with these processors. The latest version of this HP tool is Users of Windows 7, 8, and 10 can download this utility tool easily. By visiting the customer support page of HP, users can find applicable information related to software linked to their network.

As this tool consumes lots of CPU space, it becomes important to know its requirement. If it’s not required then users will be interested in knowing about its methods of uninstallation. 

Functions of the HP Support Solutions Framework

HP Support Solutions Framework comprises different types of programs. By using it, users can effortlessly install and remove system drivers, and modify Windows or BIOS settings. It also helps in managing hardware. Users can also gather information about their system, such as the serial number. They can also have easy access to the download section. So, they need not bother to go to HP’s official website to download anything.

This utility program helps in various types of repair jobs. It conducts swift repairs as well as helps you in finding nearby HP repair centers. So, this program informs you about any type of problems in your system. It alerts and helps you in taking appropriate troubleshooting steps in fixing them.

Fixing Common HP Support Solutions Framework Problems

Despite the fact that the HP Support Solutions Framework service is multipurpose, users face frequent problems with it. We are listing them along with their effective solutions.

  1. HP Support Solutions Framework is not installed error

This error occurs while using the function keys to change the volume, and brightness or put your PC to sleep. The error message is displayed as “HP Hotkey UWP service”. Users can fix it by using the hotkeys which are shortcuts to perform special functions. Generally, Hotkey drivers are preinstalled in your system but at times, quit running. So, you are supposed to reinstall them. It can be a common cause of this error. Users can install the HP Support Assistant, restart their system, and make their hotkeys functional.

  •  HP Support Solutions Framework starts automatically

It’s a common problem disliked by many HP users. It is because this utility program starts automatically as soon as their operating system loads.

Users can eliminate HP Support Solutions Framework from auto-start apps by heading to the Windows settings.

  1. First of all, you should look for the Task Scheduler
  2. Now, you should hit Task Scheduler Library
  3. Next, you should tap the arrow beside Hewlett-Packard and then launch HPSSS.
  4. Subsequently, you will be noticing many options in the central pane.
  5. Now, you should select Quick Start
  6. Next, you should head over to the right column and then press the selected item.
  7. Finally, you should press the Disable button and this error will eliminate forever.
  • HP Support Solutions Framework delivers commands when you are doing a task.

 The undesired reminders by HP Support Solutions Framework are a big nuisance for users. It is because the utility program unexpectedly scans your device and delivers a checklist that is to be completed. It will repeatedly prompt you with reminders if you don’t respond to them. If you are doing tasks then it can irritate you.

For eliminating this error, you should set up a specific schedule for HPSSF operations.

  1. Firstly, you should open the app and then go to the Settings
  2. Now, you should go to the “Next HP Updates and Messages are Scheduled for” segment.
  3. Next, you should input an hour or a weekday for a program to conduct its operations.
  4. Thereafter, you should launch the HP Support Assistant, and in the top-right part, and now tap Settings
  5. Finally, you should save all the changes made and then close the app
  •  HP Support Solutions Framework interrupts the display in sleep mode

For resolving this HP Support Solutions Framework-related issue, you should follow the below-mentioned steps: –

  1. To begin with, you should use your Windows search box and then go to Edit power plans
  2. Now, you should choose the blue link that says Change Advanced Power Settings
  3. Next, you should tap the plus button next to Sleep. It will provide you with more options.
  4. In the next step, you should expand the option of Allow wake timers.
  5. Subsequently, you will be viewing two options, Plugged in and On Battery
  6. Finally, you should turn off both options and then hit OK. It will enable the changes made by you to be applied.
  •  HP Support Solutions Framework halts unexpectedly

If this error occurs, you should uninstall HPSSF completely. After the uninstallation, you should reinstall the application instantly.

Effective Ways to Remove HP Support Solutions Framework

If you encounter errors and are not using this program then you should uninstall it. At times, the files of this utility program get corrupted and demand uninstallation.

We are providing you with effective ways to remove HP Support Solutions Framework.

  1. Using System Restore

It’s a relatively easy way to remove the utility program.

  1. Firstly, you should exit all the currently operating programs
  2. Now, you should right-tap Computer and then pick Properties
  3. Next, you should hit the System Restore option.
  4. Thereafter, you should tap System Restore in the System Protection window and then click Choose a different restore point
  5. Next, you should hit Next and then choose a date and time
  6. Now, you should tap Next and then click Finish
  7. Finally, you should tap Yes to confirm to remove the framework
  • Using Control Panel

Users can use the Control Panel to remove any app from their system, including the HPSSF.

  1. First of all, you should right-tap the taskbar ribbon and go to the task manager.
  2. Now, you should locate HPSSF and then right-tap it
  3. Next, you should hit End Task
  4. Thereafter, you should launch Control Panel and then move to Programs and Features
  5. From the list of programs, you should choose HP Support Solutions Framework and choose Uninstall
  6. Now, you should confirm your action when prompted
  7. Finally, after removing the HP Support Solutions Framework you should start your computer again
  • Using the uninstaller file

The computer of users should have an executable file through which they can perform the uninstallation of HPSSF.

  1. You should first find the app’s installation folder, located in the C Drive of your system.
  2. Next, you should locate the ‘uninstall.exe’ file.
  3. Now, you should right-tap and then hit Run to initiate the uninstallation.
  4. Finally, you should follow the on-screen prompts to complete this process.


In this blog, we have detailed HP Support Solutions Framework, a resourcefully designed preinstalled program for all HP users. As it is not mandatory to use, we have also provided effective ways to uninstall it. If you need any technical support then you should contact our technical support team.  

Leave a Reply

Your email address will not be published. Required fields are marked *