Hp Laptop Plugged In Not Charging

Hp Laptop Plugged In Not Charging | Troubleshoot The Error Now

Your battery is going down and you plug-in the charger. But no matter how long you keep the charger plugged in the battery remains low. This rings an alarm. Does your laptop finally going to shut down for good, never reviving again or it’s just a minor snag that can easily be removed. Let’s take a look at what you can do if your HP Laptop Plugged In Not but not Charging.

Hp laptop Battery may have failed

If the charger is connected yet the battery percentage won’t budge, your battery might be dead. This happened if your laptop is old. Anyway, there is an easy way to check if the battery is gone or there is a problem with your charger:

  • Remove your Hp laptop’s battery. Keep pressing the power button for about ten seconds. It will drain any remaining power or static charge.
  • Now connect your charger again to the laptop, plug it into a power supply, and switch on your laptop.
  • Does your laptop boots up? If yes, the power adapter is working all right. The problem lies with the battery. Replace it
  • On the other hand, if the laptop won’t start, your Hp laptop charger must have gone bad.

Use Hp support assistant to diagnose battery issues

Hp support assistant is a utility software that comes with a Hp laptop. You can use it to get your laptop’s battery health status:

  • Launch the assistant and then select a battery check.
  • The support assistant tool will run a test to diagnose If the battery is working correctly.
  • If the battery needs to be replaced, the health check status will show replace.

Re-adjust windows power settings

Windows power settings might have changed and the result is your hp laptop plugged in but not charging.

To see if the optimum power & sleep settings are applied follow the steps:

  • On your Windows 10 Hp laptop type settings in the search box.
  • On the settings screen, select the system, then click on the power and sleep link.
  • Go to the related settings section and click on the additional power settings option.
  • Now you can review if the correct settings are applied. You can also make changes if you felt the need.
  • Press the save changes button, for any changes in settings to take effect.

Re-install battery drivers

Faulty battery drivers can also affect battery charging, follow the steps to delete and reinstall them:

  •  Access ‘device management’ by searching for it directly in the start menu.
  • Once on the device management window, look for the “batteries” menu.
  • We are looking for two items: One is Microsoft AC Adapter and the other is Microsoft Surface ACPI-Compliant Control Method Battery.
  • Right-click on each item and choose the option ‘Uninstall the device’.
  • Close the window and restart your laptop. Don’t worry, both the drivers will reinstall when you restart your computer.

Update your Hp laptop’s BIOS

If there is a charging error with your laptop’s battery many times, updating BIOS rectify it.

  • Restart your laptop and promptly press the F10 key to enter the BIOS settings window.
  • Here, note down the BIOS version.
  • Now exit the windows, restart the laptop normally, then go to the Hp website.
  • Search for the latest version of BIOS available for your laptop’s variant.
  • Upgrade to the new BIOS version. Connect the charger and look if the battery is charging or not.


If you have applied all the above-mentioned solutions, but to no avail, then you should visit any physical hp store to get your laptop checked for hardware issues.

If you experience any issue while installing HP printer and printing, please contact at the toll-free number at 1-833-283-0002 or visit 123.hp.com/setup for guidance

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